Care Guide & FAQs

Welcome to our Bag Care Guide! We believe that every product deserves the utmost care to help you maintain the beauty and longevity of your bag.

• Do not machine wash
• Do not bleach
• Do not tumble dry
• Do not iron
• Do not dry clean
• Spot clean with a damp cloth
• Do not leave in direct sunlight for long periods of time
• Keep away from sharp objects
  
  

A gentle reminder:

Your bag has been packaged in a box to protect it on its way to you. It may be slightly out of shape upon arrival, so please allow it to sit for a day or two to regain its original form.

The handles and other high friction areas of our metallic bags can fade over time. This is normal wear and tear due to the nature of the material used.

FAQs:

Can I have part of my order shipped early?

• We usually ship all items in one parcel once everything in your order is ready, as only one shipping fee is paid at checkout. This helps us keep costs low and avoid duplicate customs or courier charges.
• If you would like part of your order (such as an in-stock item) shipped sooner, we can arrange a split shipment for you. A second shipping fee may apply to cover the additional courier charge. Please contact our team and we’ll be happy to assist.

If I need to update something in my order, how do I do it?

• If you would like to change the details of an order you've recently placed, please contact our Customer Service Team by email: hi@anxiouspreoccupied.com

How long does it takes for the order to arrive?

• Delivery within Ireland takes 1-2 business days and for UK, it's 3-5 days. However, international deliveries may take longer.