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Returns

We want you to be completely satisfied with your purchase from Anxious Preoccupied. If you have any concerns or need to return an item, please read our returns policy below:


Returns

We understand that sometimes a product may not be quite what you expected. We offer a straightforward returns policy to make the process as easy as possible.


Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it and returned within 30 days of receipt. It must also be in the original packaging, with all tags and labels intact. Please make sure to provide the proof of purchase when returning an item. 

If you have purchased a bag, all tags must be intact including the white handle tag. We can not process a voluntary return without this. 


Our Return Process

  1. Contact us at hi@anxiouspreoccupied.com via e-mail or our contact page to initiate the return process. Please include your order number and details about the product you would like to return.
  1. Once your return request is reviewed, we will provide you with a return address.
  1. Carefully pack the item to ensure it won't be damaged during shipping.
  1. Send your item to the provided return address. 
  1. For damaged or faulty good, we will gladly provide a return label for returns where possible. 

 

Refunds

After we receive your item, our team will inspect it and process your refund if the item meets the return eligibility criteria. We will notify you of the status of your refund via email.



Exchanges

If you want to exchange an item, please follow the return process mentioned above and inform us about the item you wish to exchange. After we receive your returned item, we will send you the replacement item. You don't need to worry about anything else!


Contact Us

If you have any questions regarding our returns policy, please contact us at hi@anxiouspreoccupied.com. We are here to assist you.